How To Make A Motor Claim

For immediate assistance at the scene of accident, call the hotline below:

China Taiping
For immediate assistance at the scene of accident, call the hotline below:
In the event of a motor accident, contact FLASH hotline @ +65 6100 1620 immediately.

More info here: https://www.sg.cntaiping.com/en/claims/general-insurance-personal/gi-claims-motor-insurance-claim/

Income
Emergency & Accident Contacts
•   General / Emergency Line: 6788 1777
•   Towing & Breakdown Assistance (Singapore): 6788 6616
•   Orange Force (Mon–Sat, 8:00 AM – 8:00 PM): 6789 5000
•   Malaysia 24-Hour Towing / Medical Assistance: +603 2712 3187 [1, 2, 3]

More info here: https://www.income.com.sg/claims/motor-insurance

Etiqa

If you need help accessing or setting up your TiqConnect account, you can refer to the Frequently Asked Questions or contact our Customer Care Officers via WhatsApp / Call at +65 6887 8777 or email to customer.service@etiqa.com.sg.

More info here: https://www.etiqa.com.sg/claims/personal-accident-insurance-claim/

Check if a police report is required

Call the ambulance and lodge a police report immediately if the accident involved any of the following:

✔ Bodily injury
✔ Government vehicle or property
✔ Foreign vehicle
✔ Outside of Singapore
✔ Pedestrian or cyclist
✔ Hit – and – run driver
✔ Vandalism
✔ Vehicle caught fire

Collect Important Details

At the accident scene, try to obtain the following information:

Third party’s name, NRIC/FIN number, and contact number
Third party’s vehicle registration number
Clear photos of the accident scene and all vehicle damage

Report the Accident

Report the accident and bring your damaged vehicle to an authorised workshop or accident reporting centre within 24 hours or by the next working day.

Please bring along:

Driver’s driving licence
Certificate of Insurance

Authorized Workshop Locations

Reporting Centres

Windscreen Reporting

Reporting Centres